Shipping & Delivery Policy
Last updated: 21 October 2026
chatfibre is online software (software as a service). We don't sell or ship physical goods, so there are no shipping charges and nothing is delivered by courier.
How the service is delivered
- Your account is ready as soon as you sign up, and you can use it right away at app.chatfibre.com.
- After a payment, the paid plan is switched on within a few minutes. If it isn't on within 24 hours, write to telewebads@gmail.com and we'll fix it.
- Invoices are sent by email and are available in your account.
- Features that need your other accounts (Shopify, Meta, WhatsApp) start working once you connect them; we help you do this during onboarding.
Questions
Write to telewebads@gmail.com. See also our Refund & Cancellation Policy.